Terms and Conditions

Last Updated: November 27, 2021

These terms and conditions outline the rules and regulations for the use of Sirge's Website, located at www.sirge.io.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Sirge if you do not agree to any or all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions: "Customer", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", "Sirge" refers to our Company Sirge.IO LLC., a Texas Limited Liability Company with a place of business at 5049 Edwards Ranch Road, Suite 400, Forth Worth, TX 76109. "Party", "Parties", or "Us", refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

When we refer to "Services" in these Terms and Conditions, we mean products and services provided by us or our affiliates as applicable and as is. Trial basis or free products or services can have limitations set by us and are non negotiable. You agree to the terms of the services you subscribe to or order via an "Order Form".

Security and Data

We employ security measures across our platform. The security of your data and of your customers is important to us. Despite our best efforts to stay compliant with laws and staying up to date with security protocols, by accessing Sirge, you agree to use our platform as is and at your discretion and you waive your right to bring any claims against us. All data travels over https.

You may use our tracking script on your website to track your website visitors and campaigns. Data is passed to us via a script and over https and is securly stored. With the script on your site we make no warranties that it is without faults. When integrated on websites or apps that may or may not include other scripts from third parties, scripts, stylesheets or code can collide, hindering functionality or designs of websites. As such we are not liable for any issues that may arise from the use of our script on any of your websites or apps. If you run into issues with using or implementing the script please contact customer support as we will be glad to help you.

It is important to keep personal information confidential at all times. By using and having an account on Sirge you may view personal information collected from your website or app visitors within limits of applicable laws. By using Sirge you are also responsible for the ethical use and the security of the data of your customers. By this we mean never to share access to your Sirge account with unauthorized users or leaving your account signed in, in public places. Sirge and its employees will never share or sell your customer data. If we notice any breaches of security we will inform you and reserve the right to place limitations or a block on your account without warning until an invetsigation has been conducted if applicable. If the result of an investigation determines that you have shared your login information with others, your account may be flagged for termination at our discretion without refund.

We will not be held liable for any loss or damages arising from the unauthorized use of your account and scripts associated with your account.

Cookies

We employ the use of cookies. By accessing Sirge, you agree to use cookies in agreement with the Sirge's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Sirge and/or its licensors own the intellectual property rights for all material on Sirge. All intellectual property rights are reserved. You may access our services for your own personal or professional use, subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Sirge
  • Sell, rent or sub-license material from Sirge
  • Reproduce, duplicate or copy material from Sirge
  • Redistribute content from Sirge

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Sirge does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Sirge, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Sirge shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Sirge reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Sirge a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

Content

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website. No use of Sirge's logo, corporate name or other artwork will be allowed.

Content Liability

We shall not be held responsible for any content or that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Our responsibilites

We will to our best of abilites remain operational. Events may occur at any given time that may impair some or all of our services. We cannot guarantee 100% uptime and make no representations of such. We will not be held liable for any loss of data or inacuracies as a result of any service interruptions. No refunds will be given.

We will keep your data secure as best we can. In case of breaches or leaks we will inform those affected immediately.

Suspension of services

As long as your account remains in good financial standing and is in no breach of any of our policies, your account and services will remain fully operational. We reserve the right to suspend your account and or subscription to any or all services if any attempts to charge your selected payment method fails. You may resume using your account and any applicable services once you settle all unpaid invoices.

If any payment fails your account will be deactivated right away and so will your businesses. Any staff accounts will be deleted immediately. All businesses and its data will be deleted permanently in 7 days from deactivation unless you settle unpaid invoices before the deativation date. We cannot undo any deleted businesses, staff accounts or data.

If we find that you intentionally abused our systems, platform, script, free trials for your own benefit or others, we will suspend your account immediately. We reserve the right to ban you from using our services with a length of time set at our discretion.

Active accounts that have businesses deactivated but have not removed the tracking script off their website or app will incur a premium usage fee of $15 per 1,000 page views. This is non negotiable and non refundable. If any premium usage fees remain unpaid your account will be suspended immediately. Any staff accounts will be deleted immediately. All businesses and its data will be deleted permanently in 7 days from deactivation unless you settle unpaid invoices before the deativation date. We cannot undo any deleted businesses, staff accounts or data.

We will not be liable for any damages, liabilities, loss of profits as of a result of your suspension.

Manual Deactivation

If you deactivate manually any business, it and any data associated with such business will be deleted permanently in 7 days from deactivation. We cannot undo this nor will we be liable for any damages, liabilities, loss of profits as of a result. Active accounts that have businesses deactivated but have not removed the tracking script off their website or app will incur a premium usage fee of $15 per 1,000 page views. This is non negotiable and non refundable. If any premium usage fees remain unpaid your account will be suspended immediately. Any staff accounts will be deleted immediately. All businesses and its data will be deleted permanently in 7 days from deactivation unless you settle unpaid invoices before the deativation date. We cannot undo any deleted businesses, staff accounts or data.

If you remove manually any staff account, it and any data associated with such account will be deleted immediately. We cannot undo this nor will we be liable for any damages, liabilities, loss of profits as of a result.

Billing

All invoices and subscription dues are to be paid on time in order prevent the suspension of your account and services.

Free Trial: Each account receives a 14-day free trial period with a 1,000 page views limit. You will be charged for your selected plan either when you hit your trial limit to ensure uninterrupted tracking or when your 14-day trial period is over, whichever comes first.

Page views in excess of your account allotment are charged at a rate set by the terms of the selected plan/service. Page views count is calculated based on the number of clicks reported by our script on your site. We will not be held liable for any inacuracies, damages, liabilities, loss of profits as a result of any misuse of our script using a business id tied to your account. No refunds will be given. It is your responsibility to make sure the script is placed only on authorized websites or apps. Sirge cannot help you solve issues caused by any copy cats or phishing attempts.

If you cancel your subscription all businesses will be deactivated, staff accounts will be deleted right away. Active accounts that have businesses deactivated but have not removed the tracking script off their website or app will incur a premium usage fee of $15 per 1,000 page views. This is non negotiable and non refundable. If any premium usage fees remain unpaid, your account will stay frozen until fees are paid in full. Any outstanding balances will charged immediately to your selected payment method once you cancel your subscription.

No refunds will be given at all times. If you cancel your subscription in the middle of a term you will loose all features and limits. If you downgrade your subscription in the middle of a term you will loose certain features or have a decrease in limits.

We are not liable for any taxes owed by our customers in connection with our services and fees charged by our customer's banks including but not limited to foreign exchange fees. We charge in United States Dollar (USD).

Disclaimer

We reserve the right to make changes to or discontinue services or features at any given time without notice. If it will have a significant effect on our customers we will give 30 days notice via email.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

We will not be liable for any loss or damage of any nature.


Address:

5049 Edwards Ranch Road, Suite 400, Forth Worth, TX 76109

Info@sirge.io